Cost-to-Serve

Understand profitability beyond revenue.

Reveal the true economics behind commercial decisions. Sunstice Cost-to-Serve provides visibility into the costs associated with products, customers, channels, and service models, enabling better profitability decisions within the Sunstice platform for Revenue Growth Management.

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TRUSTED BY INDUSTRY LEADERS
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Why organizations trust Sunstice

30+
years of expertise
650+
clients
70%
10+ year clients
4.8/5
Gartner Peer Insights
Pricing discipline that drives profitable growth.

Profitability you can explain.

Understand where value is created

Move beyond revenue reporting to understand the true profitability of products, customers, channels, and service strategies.

Make better commercial trade-offs

Evaluate growth opportunities against operational and service costs to support sustainable profitability.

RGM and S&OP connected in one view

Cost-to-serve data flows directly into both commercial and operational planning. When RGM and S&OP decisions are made in the same environment, teams see the full cost impact immediately not after the fact.

SUNSTICE STRUCTURED AGILITY®

Structured Agility™ Capability Pillars Activated

Sunstice Structured Agility™ capability pillars define what planning and RGM must enable when uncertainty is permanent.

Explore Sunstice Structured Agility®

Sunstice Structured Agility™ capability pillars define what planning and RGM must enable when uncertainty is permanent.

Explore Sunstice Structured Agility®
Key Features

The features that drive results

PROFITABILITY VISIBILITY
Cost Visibility

Analyze profitability at product, customer, and channel level.

SERVICE PROFITABILITY
Service Economics

Understand the impact of service choices on margin.

VALUE SEGMENTATION
Profitability Segmentation

Identify high-value and low-value business segments.

SERVICE TRADE-OFFS
Scenario Evaluation

Compare service and commercial alternatives.

PROFITABLE DECISIONS
Decision Support

Bring profitability insights into planning processes.

Impacts

Impact you can measure with Sunstice Cost-to-Serve

Improved profitability visibility
Better customer investment decisions
Reduced hidden costs
More effective resource allocation
Sunstice Integration
Integration

One flow. From data to action.

Connect your Supply Chain ecosystem effortlessly with secure APIs and ready-to-use connectors. 

  • ERPs – SAP S/4HANA, Oracle, NetSuite, Microsoft Dynamics 365, JDE, Infor, Sage
  • CRMs – Salesforce, Microsoft Dynamics 365, ServiceNow, HubSpot CRM, SugarCRM, Zoho CRM, SAP C4C, Oracle CX Cloud
  • PLMs – SAP PLM, Propel PLM, Enovia, Team Center
  • MES – SAP ME/MI, Apriso
  • Data & BI – Azure Data Lake, Databricks, Tableau, Power BI, Snowflake, Amazon Redshift, Google BigQuery 
  • REST/JSON APIs
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