Use Case

Integrated Demand Planning & Production Planning

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The Planning Challenge

Mayoly is an independent French pharmaceutical group with more than 2,200 employees, 23 subsidiaries worldwide, and products distributed in over 80 countries.

As the company expanded internationally and integrated new businesses, supply chain complexity increased significantly. Demand forecasts, production constraints, and inventory decisions needed to remain aligned across a growing global organization.

At the same time, Mayoly wanted to move toward a more agile and integrated planning model, capable of supporting both operational needs and business growth.

This required stronger coordination between demand planning, production planning, and financial objectives.

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Results at a Glance

• Improved forecast accuracy through AI-supported demand planning
• Better integration of production constraints into planning decisions
• Reduced dependency on individual expertise
• Faster and more reliable decision-making across planning cycles

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The Operational Environment

Mayoly operates a global healthcare supply chain supporting both pharmaceutical and consumer healthcare products.

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Its operations combine:

• International distribution across more than 80 countries
• Complex manufacturing flows across multiple product categories
• Strong regulatory and service-level requirements

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In this environment, planning decisions directly affect product availability, inventory levels, and operational continuity.

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The Transformation

Mayoly partnered with Sunstice to modernize its demand and production planning processes.

By connecting demand consensus, production constraints, and inventory monitoring into one integrated planning environment, the company improved coordination across teams and gained stronger visibility across the supply chain.

This enabled planning to evolve toward a more connected and scalable decision process.

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Customer Perspective

“Transforming our supply chain planning was essential to support our rapid international growth and the integration of new businesses.”

Julien Fels
Supply Chain Director

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“Forecasting management is very strategic. The planning platform allows us to maintain a 24-month rolling forecast and ensure business continuity beyond the annual planning cycle."

Hélène Guichard
Demand Planning Manager

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“Production planning has become significantly more reliable. The system provides accurate production proposals and allows teams to focus on analysis and optimization rather than manual adjustments.”

Aude Chevalier
Production Planning Lead – External Manufacturing Organization

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Structured Agility™ in Action

Mayoly’s transformation illustrates Structured Agility™, Sunstice’s operating framework for planning in environments of global growth and operational complexity.

By improving how demand forecasts, production constraints, and inventory decisions interact, Mayoly strengthened its ability to anticipate needs, coordinate operations, and support business continuity across its international supply chain.

Planning becomes a more resilient capability that supports both operational performance and future expansion.